Shipping Policy
To keep my prices as low as possible I never include shipping costs in the price. For each item and customer, delivery requirements will differ so therefore a delivery charge will be calculated upon request to suit your requirements.
If you would like to arrange your own collection that is also fine but must be at a pre-arranged date and time.
Terms and Conditions
I offer a hassle free 14 day returns policy. If for whatever reason, you are unhappy with your purchase you may return it back to me within 14 days for a full refund or exchange.
If a refund is required, please notify me as soon as possible via email at gavin@restoreantiques.co.uk. Orders may be returned to me within 14 days of delivery providing they are in the condition they were purchased in. Postage and packing charges are non refundable. The return of the item and any associated cost of return to me is your responsibility. I advise using a fully insured method of transit with proof of postage/delivery.
Most items for sale are antiques and as such should be expected to have age related marks or wear.
Please inspect your order immediately at the point of delivery. If you believe the item has been damaged during transit please notify me right away, providing photographic evidence of the damage.
I will wherever possible provide details and images of existing damage or faults within the item description and associated pictures. If an item is known to be damaged and this is detailed in the description or shown on the associated images, the item cannot be returned for this reason.
Your statutory rights as a citizen of the UK remain unaffected.